Member: Palin

Dec 4 2006 3:26PM

We had a terrible time at Time Cafe. Our group was seated in a very small area, with half the group sitting in a booth, very tight together. The fact that no coat check was available made matters worse in this area. We were sitting so close to one another that you could barely use your fork without bumping into someone. Another group had great seating at the back of the restaurant, with sufficient space. Our waiter, tall slim and with short hair, was unprofessional and on the verge of being incompetent. In our group, men were served before women. When it came time to add up the bill he was extremely unhelpful in dividing up the bill based on what people ordered. Rosanna and I spent 1 hour with the bill trying to calculate what each person ordered so that they could be charged accordingly. This is not something that should be left up to the clients to do. Neither the waiter nor the floor manager helped us in dealing with this problem. We were told that it takes too long to divide the bill, and that people won’t remember what they ordered. We could have made room for other clients so much sooner instead of trying to calculate everything ourselves for an hour. We were then informed by our waiter that we had to leave our table, but we could stand at the bar with our jackets if we like. In what I can best describe as a lack of communication, the birthday cake we brought was cut into thick pieces from the kitchen, but there weren’t enough slices for everyone in our group. At the end of the night the waiter literally begged for a decent tip, swooping to a new low by blaming the manager for his incompetence. I really do not recommend this place for an event. Pick a place that respects their customers. Rating: