CATEGORY: Restaurant TYPE: American-Steakhouse-Seafood NEIGHBORHOOD: -- PHONE:CLICK HERE TO DISPLAY PHONE NUMBER PRIVATE FUNCTIONS:
No CATERING:
No CHEF: WEBSITE:VISIT WEBSITE FEATURES: Romantic ,
The first lunch at the Vineyards came with poor service and a mixup by the waitress on the price of a bottle of bubbly. We decided to give it one more try, hoping that this would be a memorable meal for my wife's mother's birthday. Unfortunately, that was not the case. The service was again poor. After ordering a selection recommended by the waiter...we waited. About the time that we felt that the food should be being served, the waiter approached us and said they were out of the recommended selection. We asked for the menus again to make an alternate selection. The we noticed that the prices were higher than when we originally ordered. We asked the waiter and he said we must have gotten a hold of some old menus the first time. Throughout the process, no apology was ever extended by the waiter or staff. When the order came, all I remember is the meat was very tough and not even warm. As for the wine, as expensive as it was, they only filled the glass 1/3 full. Needless to say, we were very disappointed and won't be returning. Oh...and I took the time to contact the owner by email on their website and describe our experience. We never even received an acknowledgment of our complaint...much less an apology. This restaurant has great ambiance and should provide service and food much more in line with the prices charged.
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